The Match team welcomes you and thanks you for your trust. They inform you that, in their commitment and full awareness of user rights, they strive to protect users’ information according to the privacy and confidentiality policies in place at Match. Accordingly, they clarify that the privacy and confidentiality policy under which your information will be handled is as follows:
First: Information we collect and retain in our databases:
- Personal information of the user, such as name, age, email, and national ID number.
- User login information, such as username, password, email, and security question and answer for password recovery.
- Due to the nature of the electronic platform, some cookie-related information may be collected for electronic purposes to facilitate interaction between the store and the user.
Second: Does Match share this information?
- We aim to retain this information in a way that preserves user privacy, and we keep it solely to improve the quality of the online store and facilitate interactions between us and the user.
- As a general rule, all information is only accessible to Match staff, and they will not publish or share it with others.
- To ensure user safety, in case of any irregular or illegal activity by the user, we may notify the competent authorities after consulting our lawyer.
Third: How secure is the confidentiality of the store’s information?
- We are committed to user privacy and confidentiality policies and will not violate these rules. However, since 100% security cannot be guaranteed on the internet, our team notes the following:
- We strive to keep all user information private and prevent access that violates this policy.
- We protect this information using specific servers secured under electronic protection systems.
- However, since internet security cannot be fully guaranteed due to potential breaches or viruses, we advise users to keep their information strictly confidential and not disclose any highly sensitive information.
Fourth: Is there a third party involved in the relationship between Match and the merchant?
The privacy policy specifies cases where a third party is involved, such as marketers, technicians, consumers, or any other person connected to the relationship.
Fifth: Rules and terms of using Match:
All obligations of Match and the users, and all rights in the relationship between the user or consumer and Match, are stated here. These rules represent the Privacy and Confidentiality Policy, derived from the agreement between the user and Match regarding their legal and regulatory relationship. The policy ensures credibility and trust that we are committed to providing to users.
Sixth: The store has the right to cancel the order and fully refund the customer if the perfumes are unavailable or in case of a technical issue.
